Privacy Policy

Aitom8 LLC (“Aitom8,” “we,” “us,” “our”) provides AI-powered front-office automation for DFW outdoor contractors. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using aitom8.com or our services, you agree to the practices described here.

1. Who we are

Aitom8 LLC is a Texas limited liability company based in Farmersville, TX. We build AI voice agents, AI chat agents, lead-nurture automation, review systems, and CRM/website tools on the Aitom8 platform — built specifically for fence installers, landscapers, hardscape specialists, pergola and deck builders, pool contractors, and irrigation pros across the Dallas–Fort Worth metro.

Questions about this policy? Email [email protected].

2. Information we collect

Information you provide

• Contact details when you fill out our discovery-call or contact forms — name, business name, mobile phone number, primary trade, and email address.
• Communications when you reply to our text messages, emails, or schedule a call.
• Onboarding information if you become a client — your services, pricing, service area, calendar, brand assets, and other operational data we use to configure and train your AI agents.

Information collected automatically

• Usage data: pages you visit, time on page, referring URL, browser, and device type.
• Cookies and similar tech: small files that help us run analytics and remember your preferences. You can disable cookies in your browser settings; some site features may not work as a result.
• IP address and approximate location (city/state level).

We do not knowingly collect information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

3. How we use your information

• Respond to your inquiries and book discovery calls
• Deliver, operate, and improve our services
• Send service updates, billing notices, and (with your consent) marketing
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Text messages (TCPA / SMS consent)

We will never share your phone number with third parties for their own marketing. Carriers are not liable for delayed or undelivered messages. By providing your number you confirm it is yours to consent on behalf of.

5. Email marketing (CAN-SPAM)

If you opt in to our marketing emails, you can unsubscribe at any time using the link at the bottom of every email or by emailing [email protected]. We honor unsubscribe requests within 10 business days. Transactional messages (billing, service updates, account notices) will continue regardless.

6. How we share information

We do not sell your personal information. We share it only with:

• Service providers who help us run the business — including our CRM, communications, and hosting platform vendor (CRM, SMS, email, voice, hosting), payment processors, voice and telephony providers, and analytics tools. These providers process data on our behalf under contract and are bound by confidentiality.
• Legal compliance: when required by law, valid legal process, or to protect our rights, property, or safety (or that of our users or the public).
• Business transfers: if Aitom8 is acquired, merged, or sells substantially all of its assets, your information may be transferred to the acquiring entity, who must honor this policy.

7. Data security

We use industry-standard safeguards to protect your information — including encryption in transit, access controls, and vendor due diligence. No method of electronic transmission or storage is 100% secure, however, and we cannot guarantee absolute security.

8. Your rights and choices

• Access, correct, or delete your personal information by emailing [email protected]
• Opt out of marketing by replying STOP to texts or unsubscribing from emails
• Cookies — disable in your browser settings

If you are a California resident, you may have additional rights under the CCPA/CPRA — including the rights to know, delete, correct, and opt out of any “sale” or “sharing” of personal information for cross-context behavioral advertising. We do not sell or share personal information in those senses. To exercise CCPA rights, email [email protected].

9. Third-party links

Our site and services may link to third-party tools and websites (Google, Facebook, documentation, etc.). We are not responsible for their privacy practices. Read their policies before sharing information.

10. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top of the page reflects the most recent revision. Material changes will be posted prominently on the site and, where appropriate, communicated by email.

11. Contact