Terms of Service - Aitom8

Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing and using the services provided by Aitom8 (“Company,” “we,” “us,” or “our”), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services Description

Aitom8 provides AI automation services, including but not limited to:

  • AI Voice Agent services for call handling and lead management
  • AI Chat Agent services for customer communication
  • Lead nurture automation
  • Social media management and automation
  • Website and CRM integration services

We also provide done-for-you marketing services managed by our team of specialists.

3. Pricing & Payment

Services are offered on a monthly subscription basis. Specific pricing will be provided in your service agreement. By subscribing, you authorize us to charge the stated monthly fee to your provided payment method.

  • All prices are exclusive of applicable taxes
  • Payment terms are due upon invoice unless otherwise agreed
  • We reserve the right to change pricing with 30 days' notice
  • Refunds are subject to the terms outlined in your service agreement

4. Free Trial

We offer a 14-day free trial period for eligible new customers. During the trial:

  • You have full access to the selected services
  • No credit card is required to start the trial
  • After 14 days, if you wish to continue, your subscription will automatically convert to a paid plan unless cancelled
  • You can cancel anytime before the trial ends to avoid charges

5. Cancellation & Termination

You may cancel your subscription at any time by notifying us in writing. Cancellation is effective at the end of your current billing cycle.

  • No refunds will be issued for unused portions of the month
  • Upon cancellation, your access to services will cease at the end of the billing period
  • We reserve the right to terminate service for non-payment or violation of these terms

6. Intellectual Property

All content, features, and functionality of our services (including but not limited to software, text, graphics, logos, and images) are owned by Aitom8, its licensors, or other providers of such material and are protected by copyright and other intellectual property laws.

You may not reproduce, distribute, transmit, or otherwise use any materials from our service without our prior written permission.

7. User Responsibilities

You agree to:

  • Provide accurate and complete information during registration
  • Maintain the confidentiality of your account credentials
  • Use the services only for lawful purposes and in accordance with these terms
  • Not attempt to gain unauthorized access to our systems
  • Comply with all applicable laws and regulations in your use of our services

8. Limitation of Liability

To the fullest extent permitted by law, Aitom8 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to damages for loss of profits, goodwill, or data, arising from your use of or inability to use the services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or relating to these terms or our services shall not exceed the amount you paid for the services in the 12 months preceding the claim.

9. Disclaimer of Warranties

Our services are provided on an “AS IS” and “AS AVAILABLE” basis. We make no warranties, expressed or implied, regarding the services, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that services will be uninterrupted or error-free.

10. Governing Law

These terms and any dispute arising out of or relating to these terms shall be governed by and construed in accordance with the laws applicable in the jurisdiction where Aitom8 operates, without regard to its conflict of law principles.

11. Contact Us

If you have questions about these Terms of Service, please contact us at:

Email: [email protected]
Phone: (940) 240-6031

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the services following the posting of revised terms means that you accept and agree to the changes.